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Customer support

The first step to accessing our services is to contact us. If your electronic device (mobile, tablet, Smartphone) has broken down, send an e-mail at info@stservice.ch and you will be connected to one of our operators. Depending on the flaw of the device and your preferences, the operator will offer you support...

Service repair in an hour

At STS, your time matters! In our repair service, over 90% of the customers leave with their repaired device (mobile, tablet, Smartphone) in less than an hour, through the Service repair in an hour* option. In case our specialists estimate that the repair could take more than an hour, the customer is invited to retrieve ... 

Real time Repairs

Because transparency is one of our main characteristics, our activity is always visible to the clients. All of the stages of a repair are monitored and can be watched in real time by the customer, by accessing a web platform specially designed for this purpose at www.stservice.ch


About us


Swiss Technology Service JSC (STS) is a young and efficient company, whose goal is customer satisfaction, achieved by means of quality guarantee. Our expertise and experience in the electronic equipment service (mobile, tablet, Smartphone) area allow us to be very efficient, and this is reflected in the promptitude and quality of the repairs.

In 2015, STS became a group partner with a leader in the market, namely Electronic Support Division (ESD). The ESD services’ quality has been noticed on European level. In this context, STS has extended its technological capacity, thus enhancing the level of provided services. As a result, alongside the advantage of specialised personnel, the company now holds the newest technologies and equipment in this field of activity.

Our values – Experience, Attention, Respect – reflected in the activity we carry out, have led to our company being selected as an official Samsung partner for technical assistance in what concerns mobile phone services.